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OFFICE INFORMATION

Please contact us at the following information

Sales Team: (+84) 912 200 683 - (+84) 812 321 983
Customer Service: (+84) 813 771 977
Reservation@chapaexpresstrain.com
Hanoi Office
2nd floor, Ha Noi Station, 120 Le Duan, Hoan Kiem District, Hanoi City
Lao Cai Office
Waiting room 02, Lao Cai Station, Khanh Yen street, Lao Cai City

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ANNOUNCEMENT: TEMPORARY CLOSURE FOR RENOVATION

Dear Valued Guests,

Please be informed that Chapa Lounge in Lao Cai will be temporarily closed for renovation
from Thursday, 5th June to Monday, 4th August 2025.

This renovation is part of our ongoing commitment to elevate your experience to 5-star standards, continuing the unique design and cultural concept inspired by the VIP Lounge in Hanoi and showcasing the rich heritage of Northwest Vietnam.

During this period:
• All Chapa Express passengers will be welcomed at the main lobby of Lao Cai train station.
• Our team members, easily recognized by their uniforms and name tags, will be available to assist and serve you with the utmost care.
• Please note that breakfast and dinner service, as well as the shower room, will not be available during the renovation. We kindly recommend that guests make alternative arrangements in advance.

For any inquiries or further assistance, please contact us via hotline: (+84) 85 667 1990 / (+84) 81 232 1983
We sincerely apologize for any inconvenience caused and greatly appreciate your patience and understanding. We look forward to welcoming you back to a brand-new Chapa VIP Lounge, featuring a refined Northwest ambiance, enhanced comfort, and premium services.

Best regards,
Chapa Express Train Management Team