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Lovely clean journey
We stayed in a VIP cabin and it’s brilliant. Fairly comfy bed for a train and clean (including toilets) and they gave us some lovely free snacks. On our train to Sapa it was a little warm but we didnt mention it, on our way back to Hanoi we asked for the aircon to be cooler and they instantly changed it for us. It’s a train so sleeping is a little difficult because it’s loud and moves very quickly but if you’re going to book the train then highly recommend Chapa!
Fantastic Experience!
Absolutely fantastic experience from Lao Cai to Hanoi. We were admittedly a little taken aback with the reviews on here, but it could not have gone more smooth. Picking up our passes were a breeze. Boarding was very efficient and we left exactly on time. The sheets were very clean and the bed was relatively comfortable. No bugs or dirt anywhere to be found. If you're are expecting a quiet and very smooth ride, then you've clearly never been on a train before. It rocks a little bit and there are obviously some noises throughout the night, but nothing that prevented me from sleeping for 8 hours. My wife and I were incredibly pleased with the experience and would gladly do this again!
